Frequently Asked Questions

Everything you need to know about DropTidy's privacy-focused metadata cleaning

100% Private

Browser-Based

Instant Processing

Getting Started

What is DropTidy and how does it work?

Do I need to create an account to use DropTidy?

What file formats are supported?

How do I get started?

Privacy & Security

Is my data safe? Do you store my files?

What metadata does DropTidy remove?

Can I see what metadata was removed?

Is DropTidy GDPR compliant?

Features & Pricing

What's included in the free plan?

What are credits and how do they work?

Can I process multiple files at once?

What credit packs are available?

Technical Support

Why are some files not processing correctly?

Does DropTidy work on mobile devices?

Can I use DropTidy offline?

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

[Contact Support](/content/contact "Contact DropTidy Support"/index.html) [View Features](/content/features "DropTidy Features - EXIF and Metadata Removal"/index.html)